Frequently Asked Questions

We ensure that your apartment is thoroughly cleaned and inspected before you move in.

Submit a service request on your resident portal.

No, you do not have to be present if you give permission to enter.

Our front desk concierge will have you complete a lockout form and provide you with a temporary key to access your unit.

You are able to decorate, but please return the unit to the same condition it was in when you first received it.

Maintenance issues are prioritized based on urgency and service requests can be submitted through the resident portal.

Please refer to our amenities tab here: https://www.onetenjc.com/communityamenities

The pool is open from Memorial Day through Labor Day. The deck is available for residents and their guests.

Yes, parking is available.

They are located in each unit.

Yes, our community is pet friendly.

There is a $500 deposit at move-in and a $50 monthly pet rent.

Yes, there is a 45-pound weight restriction and breed restrictions including Pit Bulls, Tosa Inus, German Shepherds, Rottweilers, Presa Canarios, Fila Brasileiros, Argentine Dogos, Akitas, Chow Chows, Shar Peis, Dalmatians, and Doberman Pinschers.

Yes, we offer a private dog park.

No, we do not offer furnished apartments.

Yes, we offer short-term leases with a minimum of 3 months.

We have Amazon package lockers to hold any deliveries.

The fitness center is open from 6am to 10:30pm.

Quiet hours are from 10pm to 7am. There is a $500 fee for the warming café and a $750 fee for the Enclave rooftop lounge.

We have Amazon package lockers on-site near the lobby.

5AM - 11PM 

Treadmills, ellipticals, stationary bikes, reflect mirror, free weights, and Functional Trainer.

Please review the policies for communal hours and fees with the on-site leasing team as they vary from room to room.

There is no cost associated with taking a tour.

Our leasing office is on the first floor as soon as you walk into the building.

You can apply here: https://onetenjc.securecafe.com/onlineleasing/one-ten/guestlogin.aspx?

It takes 24 to 48 hours for approval or additional information.

You can pay your rent online or mail a check to our main office in Livingston.

You can pay your rent through your resident portal.

Yes, we offer referral incentives if you move in by a friend's recommendation. Call the leasing office for more details.

The management office is on site and they are available during the office hours posted on website contact page 

Please inquire with the leasing office.

Guest parking is available, and we do allow guests.  Please inquire with the management team regarding guest policies.

We offer a shuttle service to the Hoboken PATH.

We are near many different restaurants and shops, the Hoboken PATH Train, Hoboken and Harborside Ferry, Newport Green Park, Target, ShopRite, and more.

We are in the Jersey City Public School District.

Residents shop at Target, ShopRite, Washington Street strip, and Newport Center Mall.

110 Hoboken Ave Jersey City, NJ 07310